Dear Kim
Just wanted to drop JBT a line to say how delighted I am with the Ocean Pro having been out three times already since collecting it over Easter and looking forward to the coming weekend.
I was extremely impressed by the service from JBT and yours and Matt’s prompt and enthusiastic efforts to make sure all my queries and requirements were responded to satisfactorily. Having been buying and selling boats for 30 years I can honestly say JBT’s service was the best I have ever experienced.
Wishing you all the best for the new season.
Mark Dillon
Matt, we just wanted to let you know that we are absolutely delighted with the new bench seat on our Ballistic. In fact we are delighted with the boat as a whole, as well as everything that JBT Marine have done to accommodate us, making the whole buying experience a good one.
We have also just had a fantastic day out on the water with Angus of Seasmart, who not only did a terrific job in putting us through the level 2 course, but also very ably demonstrated what the 6.5m is fully capable of, re-affirming our decision to buy a Ballistic. A great after-sales tool!
Nick Simmonds
I just wanted to let you know, that since we have purchased our 6.5m rib, we have been out in all conditions in the Solent, and I cannot express enough how happy we are, the handling even in the roughest conditions has surpassed all our expectations. The boat has been designed so well, and is just perfect to fulfil all the family’s needs.
Best Regards
Justine
I have been boating for a number of years with various cruisers over 40 ft, but my family and I wanted to try something more exciting and decided that a RIB was the way to go. I went to several RIB suppliers and brokers but I found Jason’s no nonsense approach refreshing, with no high handed pressure sell. I decided on a Ballistic RIB as the write-ups sounded impressive, after sea trialling both the 6.5m and the 7.8m versions I wasn’t disappointed! I settled on the 7.8m with a 250hp Evinrude as the ride felt better to me and would be more comfortable for the whole family. Jason even modified the bench seat to accommodate my daughter with special needs. Justin ran the Power Boat Level 2 course which he made great fun and very useful, navigating at 50 knots is a whole new experience! Beverley offers a great after-sales service and seems to keep the boys in line, which is no mean feat!
I can’t say enough about this RIB, I have been in some moderate/rough seas already and the old adage ‘you will give up before the RIB does’ really applies with this RIB, she just loves the rougher weather; I am amazed at the performance and handling, particularly of the Evinrude engine, it’s a monster but so easy to handle around the marina and such great fun in open water! I feel very safe taking out the whole family and if we get caught out in difficult seas, bar me being stupid, I feel confident she will get us home safely.
Rob Holder, Hemel Hempstead, December 2007
The Ballistic 5.5 story so far
Picked it up from Justin at Gunwharf in February and returned to river Hamble via Cowes
Have been out just about every weekend since in all weathers and sea conditions
Swanage to the west and down to Chichester Harbour in the opposite direction plus lapping the Isle of Wight in some ‘interesting’ sea conditions
Have an excursion to Exmouth planned plus a trip to France in convoy with another boat
When I spoke to Jason prior to buying he said that we would find our limits well before the boat would …. correct
Top feature … the picnic table …. worst feature …. the current cost of unleaded petrol…
The above is from our customer Terry Lowe.
Thanks.
Many thanks to all at JBT for their recent help in selling my RIB. I originally bought the boat from them in 2004. The purchase was straight forward and both Jason and Jonny provided excellent advice as to the best boat for me.
When it came to a change, I decided to approach the team once again, this time to sell the boat. Jason and Beverley could not have been more helpful. Not only did they manage to sell the boat in under a week, but also were very helpful in arranging delivery from Cornwall to their base in Emsworth. They also managed to achieve an excellent price without any of the hassle of selling her privately.
I would recommend JBT to anyone wanting to buy or sell a RIB – many thanks
Edward Barnes
We bought a Ballistic 5.5m RIB in March 2006 from JBT. We have had fantastic fun on the Solent visiting beaches and marinas. Early this year the RIB developed a fault with the petrol tank. JBT investigated and identified the cause of the fault. Because of the inconvenience, they replaced our boat with a 2007 model at no expense to us. For us, JBT kept to the word of their “Customer Charter” – their after sales support is excellent. We have had a great summer using a great rib.
P & J Smith, Portsmouth
To all at JBT
I would like to thank you all for the fantastic service you have provided, from test driving a Ballistic RIB with Jason, through the purchase and collection, to the after-care, which was exemplary. Our 6.5M, 200hp Evinrude, which we have imaginatively named “Go Ballistic” is amazing and has given our family and friends hours of fun this summer. I would not hesitate to recommend either the boat or JBT to anyone. A BIG THANK YOU!
Clare Revitt
Earlier this year I acquired a Ballistic 6.5m RIB from JBT Marine. I had sold my last boat, a Ribeye 7.5 the previous year and was looking for a replacement. I needed a boat that would be quick, fun, safe, suitable for watersports and with a quality build. I met Jason who offered no nonsense advice in a forthright fashion! I soon understood why! The product quality and standard specification excels in all regards and, in my opinion, puts to shame similar boats that have a far higher price tag. From safe family cruising to wave jumping, this boat handles in an exemplary fashion. The few teething problems understandably associated with a brand new “out of the wrapper” boat were dealt with in a timely and efficient manner. All in all, this is a 5 star product delivered by a 5 star team. I have recommended the Ballistic RIB to several friends and will continue to do so. Many thanks to JBT for steering me in the right direction and for the superb aftersales service.
Jason Parker, Portsmouth
Just recieved this email from one of our customers, thought you might like to see it:
Subject: Our 5.5 ex demo Ballistic boat RIB (dec. ’06)
Hi,
It’s not often these days that you receive a service which surpasses your expectations. But the efficiency, and speed, with which you looked after us when we recently needed a repair to our boat (damaged prop and tube) did just that. You immediately returned our voicemail message (left with your paging service) at 8.30 on a Sunday morning, you collected the boat from the IOW on the Monday morning, brought it back to the mainland, arranged for the repairs, and had it back on our mooring within 5 days – in time for us to enjoy the next sunny weekend on the Solent. And all of this at an extremely busy time for you! Nothing seemed to be a problem to you, which was extremely re-assuring to us, and for which we are very grateful.
S. Cobb, Isle of Wight
You are welcome to tell any prospective buyers that your product is fantastic and your service superb. I don’t know how I have survived this long without one.
Anonymous 6.5m Ballistic Owner